We are wholesale only, we do not sell directly to public. To qualify for wholesale, you must provide a resale number or sales and use tax permit number.
Company Policy
Thank you for choosing CHLOE Lighting as your Partner/Dealer for your lighting needs. We are a wholesale company and we do not sell directly to consumers. To qualify for partner/dealer, you must provide us a valid resale certificate and/or sales and use tax permit. As a partner/dealer, we ask you to maintain and uphold our image and value.
ORDERING
- CHLOE Lighting does not have a minimum order policy.
- ALL orders must be placed and paid for online at www.chloelighting.com.
PAYMENT
- Terms are prepaid only.
- We accept money orders, cashier’s checks, company checks, direct deposit, wire transfer and credit cards (Visa & Master) for payment.
- Returned check fee is $25.00.
PRICES
- Prices are subject to change without notice.
SHIPPING
- All purchase orders are FOB Garland, Texas
- UPS, FedEx, USPS handles our domestic drop ship orders.
- If you wish to ship international orders with USPS (packaging info located at product page), please generate your ship label. You can either email label(s) to us at [email protected] or you can fax to us at 972-278-7680, we will help you arrange USPS pick up.
- For LTL shipment, you have the option to arrange your trucking or we can arrange for you.
- Customers will be responsible for freight charges.
- Customers will also be responsible for any address correction(s). Per package $17.00.
FREIGHT ALLOWANCE
- All orders over $10,000.00 will qualify for freight allowed.
RETURNS
- All damages/shortages must be reported within 14 days after receipt of the merchandise.
- Items damaged due to customer abuse or neglect will not be considered for credit or replacement.
- Original packaging is required for all returns.
- Shipments refused or customer remorse returns are subject to 15% restocking fee plus freight charges.
- All returns require prior approval from CHLOE Lighting, Inc. Before returning the item, please request an RMA(return merchandise authorization) number to be referenced on return ship label. We will refuse return shipment without RMA number.
- For more details, please visit the return policy tab on the product page.
Note: Since these are handcrafted products, colors may vary!
IMAGE USE
If you a reseller of CHLOE Lighting, you may use any images, pictures or text from chloelighting.com as part of your marketing of CHLOE Lighting products. Image and picture resizing is allowed only if the proportion is maintained. All images, pictures, and text remain the exclusive property of CHLOE Lighting.
We at CHLOE Lighting, Inc. appreciate the opportunity to do business with you, our Partner/Dealer, and look forward to a successful business to business relationship.